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UX audit: guide to improving user experience

It is no exaggeration that about one third of websites end up failing. Through our experience in web development, we’ve found the reason. Websites are created for stakeholders, and by stakeholders, through a completely opinion-driven basis. The end product is a company-centric, rather than user-centric, website with byproducts of usability or usefulness issues that are only revealed once the site is out live.

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Setting up an ecommerce store during Covid-19

We’ve seen new and varied businesses, globally, establish themselves quickly due to the Covid-19 outbreak. We have seen sneeze guard, hand sanitiser, and grocery delivery websites pop up almost overnight. There are a number of ecommerce platforms available, which are geared toward getting a site online quickly, but it still takes time and effort to learn the features and important components.

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Guided selling – the power tool of your ecommerce store

Consumers today have everything at their fingertips – endless stores, any kind of product and unbounded choice. If you could reach out to an online shopper and help by asking them what they are looking for, you would increase sales. Guided selling is a way to achieve this.

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Google Reviews

Thanks for our amazing new Website! Micheal and his team listened to our needs and came up with a great design. It took us a couple of goes to get it right, as it was all new to us, and they were patient, understanding and happy to re-work it with us so that we were 100% happy. I would highly recommend Wired.
Lisa Robinson
Lisa Robinson
02:04 04 Dec 19
Thanks to Mike, Stuart and the team at Wired for your work on our new-look website. You have been very professional to work with and we are pleased with the final result.
Nicola Bennett
Nicola Bennett
18:53 03 Dec 19
We worked with Wired for their Shop Assistant tool. They were very easy to work with in the creation of this and walking us through how to maintain it. Great experience and we'll do business with them again.
Air-Weigh Marketing
Air-Weigh Marketing
16:13 02 Dec 19
Chaplin Crooks Architects enjoyed working with Wired to create our new website, and also when updating it after a few years. We've been very happy with their attention to detail (as architects I know we can be very fussy at times!) and their quick response when any support has been required. Highly recommended.
Greg Miller
Greg Miller
02:11 28 Nov 19
True professionals thanks Team. Rayna has a beautiful way of emailing with thought and kindness in her message. I havent seen this ever before...thank you
Smart Real Estate
Smart Real Estate
07:06 29 Jul 19
Very friendly and prompt service :) We have a great experience working with the Wired Internet Group.
IT Help Desk IT Help Desk
IT Help Desk IT Help Desk
21:34 28 Jul 19
Wired are an amazing company to work with. They take care of tasks efficiently and with great results. They all have an abundance of knowledge behind themselves. Super friendly, definitely recommend!
Mikayla Kennedy
Mikayla Kennedy
03:10 23 Jul 19
Wired are great to deal with. They action any requests quickly & efficiently and are happy to answer any questions.
Leanne Raffles
Leanne Raffles
02:19 19 Nov 18
Wired Internet Group's support of our school has been outstanding. Following a significant connectivity issue that affected one of our main sources of communication Wired stepped in, offering a 'real time' solution that had us reconnecting with our whānau and wider community in a short timeframe. I would highly recommend them.
Ginnie Warren
Ginnie Warren
20:56 28 Aug 18
These guys are very responsive and do a great job. They aren't as cheap as some other large internet providers, but you get what you pay for which is responsive, excellent service and a person on the end of the phone if you need help fast.
Catherine Keith
Catherine Keith
21:58 22 Aug 18
Wired provide an efficient and friendly service. Good advice and practical solutions to displaying content on the web too! Thanks Jason!
Kate Hickey
Kate Hickey
05:08 16 Aug 18
Great people to deal with, respond quickly to problems, happy to recommend them.
Lala Gittoes
Lala Gittoes
23:21 09 Aug 18
We are very happy with this company. We would recommend them to everyone.
Alpine Horse
Alpine Horse
22:37 09 Aug 18
Wired has been amazing to work with they have made our whole experience easy and stress free. Within the first day we already had an idea of what our website was going to look like. I would recommend them to anyone and would use them all over again if we ever had to.
gennady sharpe
gennady sharpe
21:25 09 Aug 18
Wired have been great. Always respond quickly to any queries and sort out the small problems that crop up from time to time with our website. Thanks.
Jeanette Stanley
Jeanette Stanley
00:42 09 Aug 18
Tricia Radford
Tricia Radford
21:00 08 Aug 18
Suzanne Rivers
Suzanne Rivers
03:21 08 Aug 18
So easy to deal with, everything is taken care of and takes the hassle out of keeping a current website.
admin southernwings
admin southernwings
02:04 08 Aug 18
Fantastic experience recently with Wired - thanks to Rayna, Stu and the team for a professional service and great results!
Andrew Strong
Andrew Strong
02:03 08 Aug 18
Excellent Service! I have found them to be professional, prompt, and very easy to deal with. Highly recommend.
Carol Champ
Carol Champ
00:26 08 Aug 18
Great company to work with, great problem solvers and really helpful, highly recommend!!!
Heather Shanley
Heather Shanley
01:20 19 Jul 18
Having being a customer of WIRED for the design and development of the company website I can not express enough how well Rayna has fulfilled our expectations as Web manager. Rayna communicates well in regards to our websites changes we make and updates us continually with any changes or updates we need to be making. Being able to resolve any problems I may have has been a credit to Rayna. WIRED have been a great choice in Web Design for the company.
Nicola Lennon
Nicola Lennon
01:18 19 Jul 18
Blair Smith
Blair Smith
01:01 19 Jul 18
Highly recommend, experts in their feild and very professional .
louisa Narbey
louisa Narbey
07:04 28 Aug 17
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Recent websites

McKenzie and Willis
Southern Approach
Anderson Lioyd

About us

Based in Christchurch with 9 staff, Wired is a web design and development company with over 20 years experience working on a wide range of web development projects.

We have the expertise and experience to get your next web development project up and running smoothly.

Over 20 years of Wired websites

An evolution of the Wired website since 1996.

Meet the team